Privacy Notice

ABOUT KUBOTA AND OUR APPROACH TO PRIVACY

Activités	But et cadre juridique du traitement des données	Catégories de données	Source des données
Gestion des commandes, génération de pistes, intégration de produits, enregistrement du propriétaire du produit	We process personal data for the purpose of products/services order processing and fulfilment, which also includes services provided via our online portals (such as Partner-portals, End-Customer/User-portals and Product and Media-portals). We may exchange data with dealers and/or distributors where necessary. The latter also includes where we on your request to be contacted by a relevant dealer or sales partner distributor within our network or via online lead generating platforms. Where you request us to integrate our products/services with a product or service of a third party, such integration may require us to share relevant information with such third party. This may for example include fleet management system providers or third party add-on services to our telematics services/products. Data processed in this context may include machine/product diagnostics data and machine/product GPS-location data. The legal basis for this data processing is partly necessary for the purpose of entering into or performing an agreement with you, and partly based on our legitimate interest as described above.	Name, contact details, order and payment details, other information you provide us with.	You / Dealers and distributor network
Service et support clients	We process personal data for the purpose of providing customer service and support. This may for example relate to updating and securing warranty services, financing or purchasing, product delivery and maintenance support. We may share your personal data with parties involved in the provision of services or carrying out the transactions you request, including distributors and dealers. At your request, customer support may also include the use of product diagnostics data and product location data of your relevant product for diagnostics and maintenance services, including sharing such data with the dealer/distributor involved in the context of providing such support. The legal basis for this data processing is partly the necessity to process data for the purpose of entering into or performing an agreement with you, and partly based on our legitimate interest as described above.	Name, contact details, order history details, business communications, location data, other information you provide us with.	You / Dealers and distributor network
Marketing et promotions	We engage in marketing activities for the purpose promoting our products and services, including via telephone, e-mail and post. You can opt-out to receiving marketing communications at any time. The legal basis for sending you marketing communications is consent, except where we are permitted under applicable law to send you use communications for products and similar to past purchases you have made with us.	Name, contact details. order history details, business communications	You / Our marketing and communications department
Études et retours clients	With your consent, we may invite you to participate in customer surveys to help us improve our products and services. Legitimate Interest option?	Name, contact details, survey feedback, product ownership info?	You
Events/site visits	If you participate in a live or digital event/site or visits hosted and recorded by us via photo and/or video, public comments and questions shared by you during such event may be included in such recordings. We may publish such recordings after an event for our marketing purposes. We may also require registration details in the context of your attendance of an event or site visit. The legal basis for this data processing is our legitimate interest as described above.	Photo/video footage, Name, contact details, information provided by you in the context of an event/site visit.	You / Our responsible department
Job applications	We may use information submitted by you either via mailing or online via any Kubota website or portal designated for this purpose to determine your eligibility for any vacancy for which you have applied in accordance with the advertised eligibility criteria and any relevant privacy notice given to you when using such website or portal. The legal basis for this data processing is our legitimate interest as described above.	Name, contact details, information you provide by your application, communications with you.	You, social media (such as LinkedIn)
Follow-up and Improvement of products and services	For product and service research and development purposes, we collect and analyze data generated by products which are equipped with telematics hardware. Such data may also include GPS-locations of such product and detailed diagnostics data about how a product is operated. The presence of telematics hardware in product is indicated by a sticker and or other identifying imagery. The legal basis for this data processing is our legitimate interest as described above. Telematics functionality can be disabled. Please contact your local dealer/distributor for more information and assistance in regards to telematics functionality.	Telematics (machine/product diagnostics, machine/product GPS location data).	Telematics-equipped products
Dealer/distributor staff data	If you are a dealer/distributor staff member, we process your personal data in the context of our legitimate interest to perform our rights and obligations under the agreements and cooperation with such dealers/distributors.	Name, contact details, business communications.	You, Dealers and distributor network
Administration	We process personal data insofar necessary for the purpose of compliance with legal company administration and record keeping obligations (such as tax-based retention obligations) and our legitimate purpose to maintain a proper administration in the context of our day-to-day business operations.	Name, contact details, order and payment details, business communications.	You / Dealers and distributor network
< Cookies and similar techniques	Information about our use of cookies and similar techniques is included in our cookie policy.
Video surveillance	Our offices and facilities may indicate the presence of video surveillance, implemented in accordance with local law as applicable. We use video surveillance for the purpose of protection our properties and staff, including to prevent and investigate safety incidents. The legal basis for this data processing is our legitimate interest as described above.	Video footage (may also include audio)	Our responsible department
Compliance	We may disclose your data to comply with court orders and legal or regulatory requirements; to prevent injury, death, losses, fraud or abuse; to protect Kubota’s rights or to defend Kubota in legal proceedings; and where needed in connection with the sale or transfer of business assets. The legal basis for this data processing is partly based on the necessity to comply with legal obligations, and partly based on our legitimate interest as described above.	Context-dependent	Context-dependent